Support

Our strong point

Partners

Project status for partners and clients

You will find up-to-date information and documentation on any current project in the protected area which we reserve for each project.

To view your project status simply click on the link you received during project setup and log on with your access code.

Any part of a project we transmit to you will be transferred in encrypted form only. Should you experience difficulties in viewing the content in your browser, please check whether your browser is generally capable of receiving encrypted data and whether it is configured to do so.

Should you be unable to find your login details or link to a project site simply contact us for support.

Users

Direct support from your vendor

If you are using a software product that is part of a solution supplied by a vendor other than us, please contact the vendor in question for support.

If you are experiencing difficulties with Telekom Software 6 or with the Telekom Network Manager please contact T-Online via: http://service.t-online.de